Wise

2 days ago

KYC Operations Senior Lead - Consumer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead multiple KYC Team Leads and analyst teams to deliver high-quality customer due diligence reviews and achieve operational KPIs. Drive people development, coaching, performance management, and escalation for unresolved issues. Improve operational processes and standard operating procedures through automation and cross-team collaboration. Act as a subject matter expert on regulatory obligations, risk-based AML/financial crime prevention, and support audits and policy/process development.

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Oversee multiple KYC Team Leads and analyst teams to ensure high-quality customer due diligence reviews and delivery of operational metrics.
•Coach, develop, and manage KYC Team Leads, including creating development plans and supporting promotion/salary recommendations.
•Identify and propose process improvements to increase automation and operational efficiency; monitor resources and refine standard operating procedures.
•Measure group-wide KPIs, run regular one-on-ones, and act as a key escalation point; generate performance reports and propose corrective actions.
•Serve as a subject matter expert on regulatory obligations and risk-based AML/financial crime prevention, and assist with audits, policies, and processes.

Pay and Benefits

Salary: BRL 15,300 monthly

Equity and Bonus:Equity

Perks:RsusHealth InsuranceDentalLife InsuranceEap Program

Key Requirements

•3+ years of operations experience, preferably in CDD/EDD/AML or Risk Assessment.
•1+ year of KYC/AML and financial compliance experience with strong understanding of the KYC/AML regulatory framework.
•2+ years leading medium to large teams (20 to 60 employees).
•Ability to analyze and act on team metrics and operational performance.
•Excellent English communication skills and a proactive, independent working style in fast-paced, high-pressure environments.

Experience:Financial servicesKYC/AMLFinancial complianceMoney laundering preventionRisk assessment

Education:Bachelor's

Skills:LeadershipCoachingCommunicationOrganizational skillsProblem-solving

Certifications:ICACAMS

Languages:English

Tech Stack:LookerSuperset

Company Brief

Wise

Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Wise

2 days ago

KYC Operations Senior Lead - Consumer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: São Paulo

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Oversee multiple KYC Team Leads and analyst teams to ensure high-quality customer due diligence reviews and delivery of operational metrics.
•Coach, develop, and manage KYC Team Leads, including creating development plans and supporting promotion/salary recommendations.
•Identify and propose process improvements to increase automation and operational efficiency; monitor resources and refine standard operating procedures.
•Measure group-wide KPIs, run regular one-on-ones, and act as a key escalation point; generate performance reports and propose corrective actions.
•Serve as a subject matter expert on regulatory obligations and risk-based AML/financial crime prevention, and assist with audits, policies, and processes.

Pay and Benefits

Salary: BRL 15,300 monthly

Equity and Bonus:Equity

Perks:RsusHealth InsuranceDentalLife InsuranceEap Program

Key Requirements

•3+ years of operations experience, preferably in CDD/EDD/AML or Risk Assessment.
•1+ year of KYC/AML and financial compliance experience with strong understanding of the KYC/AML regulatory framework.
•2+ years leading medium to large teams (20 to 60 employees).
•Ability to analyze and act on team metrics and operational performance.
•Excellent English communication skills and a proactive, independent working style in fast-paced, high-pressure environments.

Experience:Financial servicesKYC/AMLFinancial complianceMoney laundering preventionRisk assessment

Education:Bachelor's

Skills:LeadershipCoachingCommunicationOrganizational skillsProblem-solving

Certifications:ICACAMS

Languages:English

Tech Stack:LookerSuperset

Company Brief

Wise

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2011

Glassdoor: 3.8

Website LinkedIn Glassdoor