1 week ago

Claims Advisor - Commercial Claims

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Handle UK commercial insurance claims end-to-end for a varied portfolio, supporting clients through the claims journey from notification to settlement. Provide advice and advocacy, review policy coverage within delegated authority, and coordinate with insurers, loss adjusters, solicitors, and other stakeholders to drive outcomes. Maintain accurate electronic claim records and ensure claims are managed in line with FCA requirements and Claims Portal processes while partnering with a collaborative team.

Location: Leeds, Glasgow, Manchester

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Manage a portfolio of commercial insurance claims from notification through to settlement.
•Provide advice and advocacy to clients to help them navigate the claims process and achieve favourable outcomes.
•Review policy coverage and handle claims within delegated authority limits.
•Liaise with insurers, loss adjusters, solicitors and other key stakeholders to drive claims forward.
•Manage claims in line with FCA requirements and maintain accurate electronic claim records, including reserve reviews.

Key Requirements

•Experience handling UK commercial insurance claims, particularly liability and/or property claims.
•Strong understanding of the claims process and relevant market practices.
•Excellent communication and relationship-building skills with the ability to engage confidently with clients and stakeholders.
•Strong negotiation and influencing skills.
•Knowledge of FCA requirements and claims handling best practice.

Experience:InsuranceCommercial insurance

Skills:CommunicationRelationship-buildingNegotiationInfluencingOrganization

Languages:English

Tech Stack:Claims Portal

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon