2 days ago

Program Manager (Video Safety Operations, Product & Process Solutions - Video), Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own end-to-end operational program projects that roll out new video safety product features, moderation processes, and workflow improvements. Partner across Product, Policy, Engineering, Data, and Operations to gather requirements, align on implementation strategies, and deliver on time. Design scalable moderation workflows, support change management and launches, analyze performance data, and help scale global initiatives with regional teams.

Location: Singapore

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own and drive operational projects end-to-end for rollout of video safety product features, moderation processes, and workflow improvements.
•Partner with cross-functional stakeholders to gather requirements, align on implementation strategies, and ensure successful execution.
•Design and improve operational workflows for large-scale content moderation systems to simplify processes and improve efficiency.
•Support change management and feature launches, including implementation planning, process documentation, and operational readiness.
•Analyze operational data and workflow performance to identify bottlenecks, risks, and opportunities for automation or optimization; track milestones and delivery progress.

Key Requirements

•Bachelor’s degree (or above) in Business, Operations, Economics, Computer Science, Information Systems, Public Policy, or a related field.
•Demonstrated ability to lead or manage complex projects (e.g., research initiatives, internships, consulting projects, or student leadership).
•Experience in strategic/analytical initiatives (project management, consulting, data analysis, technical systems) and/or customer operations.
•Strong communication and stakeholder management skills across Product, Policy, Engineering, Data, and Operations.
•Highly organized with strong execution and project management to manage multiple priorities in a fast-paced environment.

Education:Bachelor's

Skills:CommunicationStakeholder managementExecutionProject managementOrganization

Languages:English

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Program Manager (Video Safety Operations, Product & Process Solutions - Video), Trust & Safety

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Singapore

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Own and drive operational projects end-to-end for rollout of video safety product features, moderation processes, and workflow improvements.
•Partner with cross-functional stakeholders to gather requirements, align on implementation strategies, and ensure successful execution.
•Design and improve operational workflows for large-scale content moderation systems to simplify processes and improve efficiency.
•Support change management and feature launches, including implementation planning, process documentation, and operational readiness.
•Analyze operational data and workflow performance to identify bottlenecks, risks, and opportunities for automation or optimization; track milestones and delivery progress.

Key Requirements

•Bachelor’s degree (or above) in Business, Operations, Economics, Computer Science, Information Systems, Public Policy, or a related field.
•Demonstrated ability to lead or manage complex projects (e.g., research initiatives, internships, consulting projects, or student leadership).
•Experience in strategic/analytical initiatives (project management, consulting, data analysis, technical systems) and/or customer operations.
•Strong communication and stakeholder management skills across Product, Policy, Engineering, Data, and Operations.
•Highly organized with strong execution and project management to manage multiple priorities in a fast-paced environment.

Education:Bachelor's

Skills:CommunicationStakeholder managementExecutionProject managementOrganization

Languages:English

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn