23 hours ago

Customer Service Delivery Advocate - Midland Park, NJ

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Deliver vehicles to customers using Carvana’s custom haulers, ensuring safe operation through inspections, careful loading/unloading, and a clean driving record. Complete customer paperwork and add thorough notes to the customer tracking system. Work rotating days with set shift windows, supported by training, while meeting role-specific licensing and notary requirements within the first 90 days.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Load and unload vehicles onto haulers, including physical handling as needed.
•Inspect the car-hauler regularly to ensure vehicles remain safe to drive.
•Complete customer paperwork and enter thorough notes into the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks such as detailing vehicles and loading/unloading haulers in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Ability to drive frequently, maintain excellent visual acuity/manual dexterity, and lift/carry/push/pull up to 50 lbs.
•Must obtain a Notary in your local jurisdiction within the first 90 days of employment and pass a drug test; also obtain a DOT Medical Card.

Experience:2+ years

Skills:Self-motivatedEnergeticTeamworkAttention to safety

Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Company Brief

Carvana

Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn

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Carvana

23 hours ago

Customer Service Delivery Advocate - Midland Park, NJ

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using custom car haulers.
•Load and unload vehicles onto haulers, including physical handling as needed.
•Inspect the car-hauler regularly to ensure vehicles remain safe to drive.
•Complete customer paperwork and enter thorough notes into the customer tracking system.
•Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks such as detailing vehicles and loading/unloading haulers in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Ability to drive frequently, maintain excellent visual acuity/manual dexterity, and lift/carry/push/pull up to 50 lbs.
•Must obtain a Notary in your local jurisdiction within the first 90 days of employment and pass a drug test; also obtain a DOT Medical Card.

Experience:2+ years

Skills:Self-motivatedEnergeticTeamworkAttention to safety

Licenses:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Tech Stack:Customer tracking system

Company Brief

Carvana

Industry: Automotive

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Tempe, United States

Founded: 2012

Website LinkedIn