Delivery Hero

5 days ago

Key Account Manager - Poland (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own partner relationships and drive growth with top restaurants across your Polish cities. You’ll monitor KPIs and churn, negotiate Glovo Ads and promos, and improve revenue through commission renegotiation and selling assets. You’ll also secure partner exclusivities, optimize visibility with marketing kits and merchandising, and help partners improve operational efficiency and customer experience through proactive business reviews.

Location: Wroclaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain proactive relationships with partners through meetings and business reviews.
•Track portfolio KPIs and OKR progress; take actions to reach goals.
•Grow partners via Glovo Ads negotiations, promos, and menu performance (AOV, conversion, cross-selling, upselling).
•Secure partner exclusivities and optimize Glovo visibility using marketing actions like marketing kits and merchandising.
•Renegotiate commissions, sell assets, and manage churned/inactive partners while improving partner operational efficiency.

Pay and Benefits

Perks:Health InsuranceGym MembershipRemote WorkParental LeaveOnline Therapy

Key Requirements

•At least 1 year of experience in high-performance account management or business consultancy.
•Bachelor in Business Administration, Marketing, Industrial Engineering, or Public Relations (plus if applicable).
•Experience in FMCG, food-hospitality, or on-demand delivery is preferred.
•Strong commercial skills with sales experience welcomed.
•Native Polish and advanced English; strong communication, organization, and data-driven problem solving.

Experience:1+ yearsFMCGFood-hospitalityOn-demand delivery

Education:Bachelor's

Skills:CommunicationInterpersonal skillsSales skillsProject managementData-driven analysis

Languages:PolishEnglish

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

5 days ago

Key Account Manager - Poland (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Wroclaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Build and maintain proactive relationships with partners through meetings and business reviews.
•Track portfolio KPIs and OKR progress; take actions to reach goals.
•Grow partners via Glovo Ads negotiations, promos, and menu performance (AOV, conversion, cross-selling, upselling).
•Secure partner exclusivities and optimize Glovo visibility using marketing actions like marketing kits and merchandising.
•Renegotiate commissions, sell assets, and manage churned/inactive partners while improving partner operational efficiency.

Pay and Benefits

Perks:Health InsuranceGym MembershipRemote WorkParental LeaveOnline Therapy

Key Requirements

•At least 1 year of experience in high-performance account management or business consultancy.
•Bachelor in Business Administration, Marketing, Industrial Engineering, or Public Relations (plus if applicable).
•Experience in FMCG, food-hospitality, or on-demand delivery is preferred.
•Strong commercial skills with sales experience welcomed.
•Native Polish and advanced English; strong communication, organization, and data-driven problem solving.

Experience:1+ yearsFMCGFood-hospitalityOn-demand delivery

Education:Bachelor's

Skills:CommunicationInterpersonal skillsSales skillsProject managementData-driven analysis

Languages:PolishEnglish

Tech Stack:Google DocsMS OfficeExcel

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor