Sales Associate

Tapestry
Australia
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Adaptability","Communication","Team collaboration"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build lasting client relationships through styling and fashion advice, drive sales via cross-selling and tailored recommendations, and use omni-channel tools such as Mobile POS and clienteling to support repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling while maintaining service and asset protection standards.

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Tapestry
Tapestry
2 months ago

Sales Associate

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Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Build lasting client relationships through styling and fashion advice, drive sales via cross-selling and tailored recommendations, and use omni-channel tools such as Mobile POS and clienteling to support repeat purchases. Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling while maintaining service and asset protection standards.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Guide to Style and Service standards while building lasting client relationships through personalized styling and product expertise.
  • •Drive sales through cross-selling, upselling, and tailored recommendations while developing and executing personal sales plans to meet or exceed KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, and visual merchandising while maintaining service standards.
  • •Support inventory cycles (receiving shipments, stocking shelves, managing product movement) and process transactions (purchases, returns, exchanges, online pickups).

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Luxury retail background with social media savvy, including experience with live-stream shopping or video demos (and video demos).
  • •Ability to support a flexible retail schedule, including nights, weekends, and peak periods.
Experience:1+ yearsLuxury retail
Skills:ClientelingAdaptabilityCommunicationTeam collaboration
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopClienteling toolsSocial selling platformsShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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