Citizens Teller

Citizens Bank
Burlington
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer-centric","Multitasking"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice to connect customers with the right next step, educating them on Citizens products and following cash-handling, policy, and regulatory requirements. Work branch hours to deliver exceptional, customer-centric service and support long-term relationships.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized advice to connect customers with the right next step, educating them on Citizens products and following cash-handling, policy, and regulatory requirements. Work branch hours to deliver exceptional, customer-centric service and support long-term relationships.
Location: Burlington
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the branch lobby and complete simple transactions using mobile app/ATM technology.
  • •Provide personalized advice and connect customers to bank product specialists for the next step.
  • •Educate customers on Citizens products and respond to questions and concerns.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.
  • •Work branch hours (including weekends and evenings) to meet branch needs and deliver exceptional service.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsFlexible WorkPaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to identify customer needs and questions.
  • •Ability to problem solve and provide solutions to customer issues while delivering exceptional service.
Experience:Cash handlingDigital payments
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer-centricMultitasking
Languages:US
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website