The Grove LA Assistant Store Manager I

Tapestry
Los Angeles
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance and operational excellence at Coach’s The Grove location. Lead by example on the sales floor, uphold service standards, and resolve customer issues. Recruit, onboard, and coach the team while supporting omni-channel shopping, clienteling, and customer data acquisition. Oversee store compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising, and collaborate with leadership on market-driven strategies.

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FursaFursa
Tapestry
Tapestry
1 week ago

The Grove LA Assistant Store Manager I

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Last checked: 4 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance and operational excellence at Coach’s The Grove location. Lead by example on the sales floor, uphold service standards, and resolve customer issues. Recruit, onboard, and coach the team while supporting omni-channel shopping, clienteling, and customer data acquisition. Oversee store compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising, and collaborate with leadership on market-driven strategies.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional, inclusive customer experiences; resolve customer issues and act as a brand ambassador in-store and in the community.
  • •Recruit, onboard, coach, and develop team members; build a collaborative culture and talent pipeline aligned to brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, and customer data acquisition; leverage social media trends.
  • •Maintain operational excellence by overseeing compliance, scheduling, payroll, HR processes, loss prevention, and visual merchandising; manage store safety and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred, with education and experience considered together.
  • •Strong customer focus and the ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashion
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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