Customer Experience Banker - Burnet, TX

Huntington Bancshares
Texas
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and needs. Provide excellent customer service, resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up and referrals) to grow accounts. Handle transactions accurately, balance daily, and comply with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
15 hours ago

Customer Experience Banker - Burnet, TX

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Source: Company careers pageValidated by: Fursa AI
Last checked: 41 minutes agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and needs. Provide excellent customer service, resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales process (including follow-up and referrals) to grow accounts. Handle transactions accurately, balance daily, and comply with operational, security, risk, and regulatory policies.
Location: Texas
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and help them achieve their financial goals.
  • •Proactively grow customer relationships using a disciplined sales process, including follow-up, outbound calling, and sourcing referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build strong partnerships.
  • •Adhere to operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role.
  • •Alternatively, a Bachelor's Degree.
  • •1 year or more in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn