Chef d'équipe des operations

Sephora
Montreal
Workplace: OnsiteFull timeCAD 21.1 - 26.4 hourlyFunction: Hospitality & Food ServiceExperience: 1-3 yearsSkills: ["Influencing peers","Providing feedback","Time management","Problem-solving"]

Manage daily operations for a Sephora store, ensuring operational excellence and the successful execution of store processes. Lead inventory activities including shipping, receiving, returns, cycle counts, and compliance with company procedures and timelines. Oversee visual merchandising elements and cleaning teams while providing feedback, coaching, and escalation as needed. Support replenishment to maintain appropriate budgets and supplies, and help evaluate performance through timely feedback and follow-up.

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FursaFursa
Sephora
Sephora
1 month ago

Chef d'équipe des operations

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Job Summary

Manage daily operations for a Sephora store, ensuring operational excellence and the successful execution of store processes. Lead inventory activities including shipping, receiving, returns, cycle counts, and compliance with company procedures and timelines. Oversee visual merchandising elements and cleaning teams while providing feedback, coaching, and escalation as needed. Support replenishment to maintain appropriate budgets and supplies, and help evaluate performance through timely feedback and follow-up.
Location: Montreal
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Ensure operational excellence by directing store operations and executing store processes according to company standards.
  • •Manage store inventory including shipping, receiving, merchandise returns, periodic counts, and process compliance within deadlines.
  • •Lead visual merchandising and on-floor visual elements to meet company standards; manage internal and third-party cleaning teams and coach/escalate issues as needed.
  • •Manage the replenishment process to maintain the budget and ensure appropriate quantities of supplies, demonstrators, and samples.
  • •Participate in performance management for the operations team by providing timely feedback for improvement and following up as needed.

Pay and Benefits

Salary: CAD 21.1 - 26.4 hourly

Key Requirements

  • •1-3 years of experience in a similar role in a store with a comparable sales volume (or equivalent internal experience).
  • •Proven ability to influence peers and provide feedback.
  • •Excellent store operations skills.
  • •Demonstrated effective time management and problem-solving capabilities.
Experience:1-3 years
Skills:Influencing peersProviding feedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn