Zipline

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Own end-to-end customer relationships for assigned accounts, driving onboarding, adoption, renewals, and expansion. Serve as the primary voice of the customer while partnering with Implementation, Support, and Product to ensure lasting value. Build executive and operational relationships, monitor customer health and churn risk, quantify ROI using usage and performance data, and support growth through business cases and upsell opportunities.

Location: Ireland

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support/lead onboarding of new customers to ensure successful Zipline launches.
•Serve as the primary point of contact and voice of the customer within Zipline.
•Build strong relationships with executive sponsors and operational stakeholders, understanding goals, culture, and decision-making.
•Own customer health, renewal readiness, churn-risk identification, and mitigation across assigned accounts.
•Use customer goals, usage data, reporting, and metrics to drive adoption, quantify ROI, and identify expansion opportunities.

Pay and Benefits

Salary: EUR 57,333 - 70,074 annually

Equity and Bonus:Equity

Perks:EquityHealth InsuranceDentalVisionPaid Leave

Key Requirements

•4+ years managing customer accounts in a B2B SaaS environment, including renewals and expansion ownership.
•Retail experience preferred, especially in store operations or headquarters environments.
•Exceptional communication, presentation, listening, and writing skills to influence stakeholders and explain complex concepts clearly.
•Strong relationship-building and collaboration across customers and cross-functional teams.
•Strong analytical skills using customer data and reporting to assess account health and inform strategy.

Experience:B2B SaaSRetail

Skills:CommunicationPresentationListeningWritingRelationship-buildingCollaborationAnalytical skillsProject-managementOrganizational skills

Languages:ItalianEnglishSpanishFrenchGerman

Tech Stack:SSOSSO, hierarchy/user setup, training, launch planning

Company Brief

Zipline

Provides talent acquisition software and recruiting workflow tools for hiring teams. The platform appears focused on helping organizations source, track, and manage candidates more efficiently.

Industry: HR Tech

Website

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Zipline

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Ireland

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Support/lead onboarding of new customers to ensure successful Zipline launches.
•Serve as the primary point of contact and voice of the customer within Zipline.
•Build strong relationships with executive sponsors and operational stakeholders, understanding goals, culture, and decision-making.
•Own customer health, renewal readiness, churn-risk identification, and mitigation across assigned accounts.
•Use customer goals, usage data, reporting, and metrics to drive adoption, quantify ROI, and identify expansion opportunities.

Pay and Benefits

Salary: EUR 57,333 - 70,074 annually

Equity and Bonus:Equity

Perks:EquityHealth InsuranceDentalVisionPaid Leave

Key Requirements

•4+ years managing customer accounts in a B2B SaaS environment, including renewals and expansion ownership.
•Retail experience preferred, especially in store operations or headquarters environments.
•Exceptional communication, presentation, listening, and writing skills to influence stakeholders and explain complex concepts clearly.
•Strong relationship-building and collaboration across customers and cross-functional teams.
•Strong analytical skills using customer data and reporting to assess account health and inform strategy.

Experience:B2B SaaSRetail

Skills:CommunicationPresentationListeningWritingRelationship-buildingCollaborationAnalytical skillsProject-managementOrganizational skills

Languages:ItalianEnglishSpanishFrenchGerman

Tech Stack:SSOSSO, hierarchy/user setup, training, launch planning

Company Brief

Zipline

Provides talent acquisition software and recruiting workflow tools for hiring teams. The platform appears focused on helping organizations source, track, and manage candidates more efficiently.

Industry: HR Tech

Website