Account Manager (Vietnamese Speaking)

Fresha
New York
Workplace: OnsiteFull timeUSD 100,000 - 110,000Function: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Autonomy","Teamwork","Communication","Analysis","Customer relationship management"]

Own and grow relationships with Fresha’s partners to drive monetization, revenue growth, and retention. Collaborate with commercial, marketing, and product teams to ensure a seamless partner experience. Meet KPI targets through proactive engagement and education, analyze performance reports to upsell and expand revenue, and administer a consistent contact strategy to reduce churn. Build strong partner experiences through face-to-face and video meetings.

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FursaFursa
Fresha
Fresha
1 month ago

Account Manager (Vietnamese Speaking)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own and grow relationships with Fresha’s partners to drive monetization, revenue growth, and retention. Collaborate with commercial, marketing, and product teams to ensure a seamless partner experience. Meet KPI targets through proactive engagement and education, analyze performance reports to upsell and expand revenue, and administer a consistent contact strategy to reduce churn. Build strong partner experiences through face-to-face and video meetings.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Work closely with other departments to ensure a seamless partner experience.
  • •Drive KPI performance for monetization, revenue growth, and retention by engaging and educating partners on the Fresha platform.
  • •Analyze reports and execute plans to upsell and increase revenue generation from existing accounts.
  • •Build strong partner relationships by attending face-to-face and video meetings with accounts.
  • •Administer a consistent contact strategy across your portfolio to keep partners engaged and reduce churn.

Pay and Benefits

Salary: USD 100,000 - 110,000
Perks:401kHealth InsuranceDentalVisionLife InsurancePaid LeaveMedical

Key Requirements

  • •Minimum 2 years of solid Account Management experience with a track record of success in revenue growth.
  • •2-3 years managing the full sales cycle, from onboarding through long-term revenue generation.
  • •2-3 years selling into SMB and closing sales to generate incremental revenue.
  • •Demonstrated experience driving commercial growth from a large account portfolio, ideally in the SaaS industry.
  • •Comfortable working in a fast-paced, changing environment and willing to assist the team as needed.
Experience:2+ yearsSaaSSMB
Skills:AutonomyTeamworkCommunicationAnalysisCustomer relationship management
Languages:EnglishVietnameseSpanishThaiMandarin
Tech Stack:HubSpotCRMInstagramFacebookGoogle

Company Brief

Fresha
Fresha operates a global bookings and business management platform for salons, spas and beauty professionals, offering appointment scheduling, point-of-sale, payments, marketing tools and a consumer marketplace to connect clients with local services.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: London, United Kingdom
Founded: 2015
WebsiteLinkedIn