Account Manager (Shanghai)

Informa
Shanghai
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Consultative selling","Business acumen","Analytical thinking","Communication","Resilience"]

Manage new and existing customers in the academic publishing market across China, using consultative account management to achieve annual territory sales targets. Build short-, medium-, and long-term business plans, run regular customer visits, and drive sales velocity within defined timeframes. Develop strategic relationships with institutions and industry stakeholders, expand revenue through new business opportunities, and maintain accurate updates in the company CRM.

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FursaFursa
Informa
Informa
4 days ago

Account Manager (Shanghai)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Manage new and existing customers in the academic publishing market across China, using consultative account management to achieve annual territory sales targets. Build short-, medium-, and long-term business plans, run regular customer visits, and drive sales velocity within defined timeframes. Develop strategic relationships with institutions and industry stakeholders, expand revenue through new business opportunities, and maintain accurate updates in the company CRM.
Location: Shanghai
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Achieve and exceed annual territory sales targets contributing to revenue and profit objectives.
  • •Establish a strategic plan for short-, medium-, and long-term business within the territory and adapt to evolving trading conditions.
  • •Plan and conduct regular customer sales visits; drive sales velocity and close deals within defined timeframes.
  • •Cultivate and sustain relationships across the customer base and build stakeholder networks (institutions, distributors, funders, government bodies).
  • •Update the company CRM and report regularly on market progress, using analysis to identify opportunities and recommend improvements.
Travel: Medium travel

Pay and Benefits

Perks:Paid LeaveHealth InsuranceAnnual Bonus

Key Requirements

  • •At least 3-5 years of demonstrated successful account management.
  • •Strong understanding of the academic publishing industry and academic content business models.
  • •Proven sales track record meeting or exceeding ambitious revenue targets in high-pressure environments.
  • •Ability to analyze and synthesize complex information using data to drive sales performance improvements.
  • •Native Mandarin with communicable English, strong written and verbal communication skills for stakeholder engagement.
Experience:Academic publishingAcademic libraries
Skills:Consultative sellingBusiness acumenAnalytical thinkingCommunicationResilience
Languages:MandarinEnglish
Tech Stack:MS OfficeCRM

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn