Sales and Service Leader - Full Time (Beachwood, OH, US, 44122)

Sephora
United States
Workplace: OnsiteFull timeUSD 24 - 27.5 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client service","Communication","Adaptability"]

Lead day-to-day store success by coaching and inspiring team members to deliver exceptional client service and meet sales goals. Drive performance through strong client engagement, product expertise, and personalized recommendations. Support onboarding and ongoing learning for service excellence, loyalty programs, and brand initiatives, while assisting with inventory, visual merchandising, and maintaining store standards. Help build an inclusive, client-first environment by upholding Sephora policies and safety standards.

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FursaFursa
Sephora
Sephora
1 month ago

Sales and Service Leader - Full Time (Beachwood, OH, US, 44122)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead day-to-day store success by coaching and inspiring team members to deliver exceptional client service and meet sales goals. Drive performance through strong client engagement, product expertise, and personalized recommendations. Support onboarding and ongoing learning for service excellence, loyalty programs, and brand initiatives, while assisting with inventory, visual merchandising, and maintaining store standards. Help build an inclusive, client-first environment by upholding Sephora policies and safety standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Coach and empower team members to deliver exceptional client service and achieve sales goals.
  • •Contribute to overall store success through client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding Sephora policies.

Pay and Benefits

Salary: USD 24 - 27.5 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityCustomer service
Skills:LeadershipCoachingClient serviceCommunicationAdaptability

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn