Sardine

2 months ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Strategic Account Manager combining account management and solution architecture to manage a subset of customers, maximize ROI, translate complex product/tech problems into actionable solutions, advise on fraud and compliance, and collaborate with risk analytics teams to plan long-term expansion while communicating KPIs and insights to clients.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Be the primary point of contact for our customers, attending to day-to-day and big-picture problems and opportunities and helping maximize the customer's ROI in Sardine
•Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers
•Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally
•Speak knowledgeably and advise on best practices relating to fraud and compliance
•Build, monitor, and communicate KPIs to clients

Pay and Benefits

Salary: GBP 88,000 - 110,000 annually

Equity and Bonus:Equity

Perks:EquityAnnual BonusHealth InsuranceRemote Work

Key Requirements

•7+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with an understanding of how customers integrate APIs

Experience:7+ yearsFintechSaaSRisk managementAMLKYC

Skills:PresentationCommunicationRelationship buildingAnalytical thinkingProblem solving

Tech Stack:APIsBI tools

Company Brief

Sardine

Provides fraud prevention and account security solutions using machine learning to detect and block account takeover, payment fraud, and malicious actors for digital platforms and marketplaces.

Industry: Cybersecurity

Website

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Sardine

2 months ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Be the primary point of contact for our customers, attending to day-to-day and big-picture problems and opportunities and helping maximize the customer's ROI in Sardine
•Build a thorough understanding of our product, technology, and strategy and be able to message these succinctly to customers
•Translate complex product and technology problems into simple and actionable solutions. Be able to manage the solution process both internally and externally
•Speak knowledgeably and advise on best practices relating to fraud and compliance
•Build, monitor, and communicate KPIs to clients

Pay and Benefits

Salary: GBP 88,000 - 110,000 annually

Equity and Bonus:Equity

Perks:EquityAnnual BonusHealth InsuranceRemote Work

Key Requirements

•7+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with an understanding of how customers integrate APIs

Experience:7+ yearsFintechSaaSRisk managementAMLKYC

Skills:PresentationCommunicationRelationship buildingAnalytical thinkingProblem solving

Tech Stack:APIsBI tools

Company Brief

Sardine

Provides fraud prevention and account security solutions using machine learning to detect and block account takeover, payment fraud, and malicious actors for digital platforms and marketplaces.

Industry: Cybersecurity

Website