CSR/Teller - Wayne-Canyon, Livonia, MI - Rull-Time
Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Confidentiality","Ethical conduct","Sound judgment","Initiative","Problem resolution","Responsiveness"]Provide excellent customer service in every interaction, listening to customer needs, asking questions, and guiding them to the right financial solutions. Follow up on customer inquiries, maintain confidentiality, and ensure ethical conduct. Perform daily office operations and balancing tasks, correct outages as needed, and stay current on bank policies. Handle consumer and business issues professionally and refer more complex matters to leadership. Identify customer needs and refer to bankers and business partners for consultative conversations.

