Global Product Support

Applied Materials
Santa Clara
Workplace: OnsiteFull timeUSD 163,000 - 224,000 annuallyFunction: Communications, PR & CommunitySkills: []

Ensure legacy corrective actions and Lessons Learned are captured in new product design intent, and contribute to FMECA, CAPA, and failure analysis to drive resolution of key technical field issues. Develop service procedures and Best Known Methods, participate in engineering design reviews, and own beta site test plans and reporting. Coordinate training plans with Global Technical Training, and work with parts and stocking needs so service operations for new products run effectively.

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Applied Materials
Applied Materials
4 days ago

Global Product Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Ensure legacy corrective actions and Lessons Learned are captured in new product design intent, and contribute to FMECA, CAPA, and failure analysis to drive resolution of key technical field issues. Develop service procedures and Best Known Methods, participate in engineering design reviews, and own beta site test plans and reporting. Coordinate training plans with Global Technical Training, and work with parts and stocking needs so service operations for new products run effectively.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
  • •Contribute to the FMECA process and develop new procedures and Best Known Methods (BKMs) to service new products.
  • •Participate in Engineering Design Reviews and partner with Quality & Reliability to review and address Top Field Issues.
  • •Participate in or own CAPA process and conduct or facilitate Failure Analysis (FA) when needed to drive resolution of key engineering issues.
  • •Own beta site test plans and reporting and align with Global Technical Training (GTT) on training plans for new products; train the trainers.
Travel: Medium travel

Pay and Benefits

Salary: USD 163,000 - 224,000 annually

Key Requirements

Tech Stack:Mechanical EngineeringEngineering SimulationsFMECACAPAFailure AnalysisEngineering Design ReviewsBest Known Methods (BKMs)Global Technical Training (GTT)

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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