Citizens Banker

Citizens Bank
Manchester
Workplace: OnsiteFull timeUSD 25+ hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Advising","Building Relationships","Communicating Effectively","Customer-Centricity","Persistence and Tenacity","Problem-Solving","Self-motivated","Multitasking"]

Serve as the face of the branch by building lasting customer relationships and delivering trusted financial advice. Use strong communication and problem-solving skills to understand customer needs across spending, saving, borrowing, and investing, and provide tailored recommendations. Introduce customers to digital and mobile-first banking tools, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule financial checkups while following all policies and regulations.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Banker

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Serve as the face of the branch by building lasting customer relationships and delivering trusted financial advice. Use strong communication and problem-solving skills to understand customer needs across spending, saving, borrowing, and investing, and provide tailored recommendations. Introduce customers to digital and mobile-first banking tools, collaborate with Wealth Management, Mortgage, and Business Banking partners, and make outbound calls to acquire customers and schedule financial checkups while following all policies and regulations.
Location: Manchester
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Build lasting customer relationships and provide trusted advice as the face of the branch.
  • •Recommend and assist customers with financial solutions for spending, saving, borrowing, and investing needs.
  • •Learn customers’ financial goals and provide tailored solutions such as future planning, home buying, and credit card options.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions (app and ATMs).
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking, and make outbound calls to acquire customers and schedule checkup appointments.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience with ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve customer relationships.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated ability using digital technology to support business goals, and aptitude to problem-solve customer issues.
Experience:2+ years
Education:High School
Skills:AdvisingBuilding RelationshipsCommunicating EffectivelyCustomer-CentricityPersistence and TenacityProblem-SolvingSelf-motivatedMultitasking
Licenses:NMLS
Languages:English

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website