Senior Manager, Product Management- Customer Core & Idenitity

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 200,700 - 229,100 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsEducation: bachelorsSkills: ["Customer focus","Business strategy execution","Cross-functional leadership","Integrated problem solving","Transformational leadership"]

Lead product strategy and delivery for the Customer Core & Identity team, building and operating the enterprise system of record that powers Capital One’s digital ecosystem. Own foundational data stewardship and secure access for 100M+ customers, driving seamless, personalized, and protected logins, transactions, and interactions. Apply the company’s product framework across customer focus, business outcomes, and technology-driven execution while leading cross-functional alignment and solving complex product problems.

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Discover Financial
Discover Financial
1 month ago

Senior Manager, Product Management- Customer Core & Idenitity

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Job Summary

Lead product strategy and delivery for the Customer Core & Identity team, building and operating the enterprise system of record that powers Capital One’s digital ecosystem. Own foundational data stewardship and secure access for 100M+ customers, driving seamless, personalized, and protected logins, transactions, and interactions. Apply the company’s product framework across customer focus, business outcomes, and technology-driven execution while leading cross-functional alignment and solving complex product problems.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Build and manage the enterprise system of record for Capital One’s digital ecosystem through the Customer Core & Identity team.
  • •Steward foundational data and secure access to support seamless, personalized, and robustly protected customer logins, transactions, and interactions.
  • •Drive technology-enabled product solutions delivering near-term and long-term value.
  • •Lead integrated problem solving to resolve complex product problems while mitigating product risks.
  • •Lead cross-functional teams to solve customer problems and ensure organizational alignment.

Pay and Benefits

Salary: USD 200,700 - 229,100 annually

Key Requirements

  • •Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, or related) or Business/Marketing.
  • •Or a Bachelor’s degree in any field plus at least 4 years of Product Management experience.
  • •Demonstrated proficiency in key product management foundations: human-centered, business-focused, technology-driven, integrated problem solving, and transformational leadership.
  • •Ability to translate business strategy and analysis into consumer-facing digital products.
  • •Leads cross-functional teams to drive organizational alignment and deliver customer outcomes.
Experience:4+ yearsProduct managementDigital productsCustomer experience
Education:Bachelor's in Quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or Business/Marketing
Skills:Customer focusBusiness strategy executionCross-functional leadershipIntegrated problem solvingTransformational leadership

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn