Mashreq

1 month ago

Digital Product and Engagement Senior Associate.Egypt-SMEs-NeoBiz.Retail Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Senior Associate in Digital Product and Engagement focusing on NEO BIZ digital products for Mashreq's SME and Retail Banking. You will support product enablement, document requirements and journeys, coordinate with cross-functional teams to deliver features, participate in UAT, monitor post-launch performance, and drive continuous improvement across digital engagement initiatives.

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Support day-to-day activities related to NEO BIZ digital products and features.
•Assist in documenting business requirements, customer journeys, and enhancement requests.
•Coordinate with technology, design, operations, legal, CX, marketing, digital governance and compliance teams to support product delivery.
•Participate in UAT testing and post-launch monitoring to ensure product quality and stability.
•Track post-launch performance and support continuous improvement initiatives.

Key Requirements

•Support day-to-day activities related to NEO BIZ digital products and features.
•Assist in documenting business requirements, customer journeys, and enhancement requests.
•Coordinate with technology, design, operations, legal, CX, marketing, digital governance and compliance teams to support product delivery.
•Participate in UAT testing and post-launch monitoring to ensure product quality and stability.
•Track post-launch performance and support continuous improvement initiatives.

Education:Professional (JD, MD, etc.)

Skills:CommunicationStakeholder managementDocumentationAnalytical thinking

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

1 month ago

Digital Product and Engagement Senior Associate.Egypt-SMEs-NeoBiz.Retail Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Key Responsibilities

•Support day-to-day activities related to NEO BIZ digital products and features.
•Assist in documenting business requirements, customer journeys, and enhancement requests.
•Coordinate with technology, design, operations, legal, CX, marketing, digital governance and compliance teams to support product delivery.
•Participate in UAT testing and post-launch monitoring to ensure product quality and stability.
•Track post-launch performance and support continuous improvement initiatives.

Key Requirements

•Support day-to-day activities related to NEO BIZ digital products and features.
•Assist in documenting business requirements, customer journeys, and enhancement requests.
•Coordinate with technology, design, operations, legal, CX, marketing, digital governance and compliance teams to support product delivery.
•Participate in UAT testing and post-launch monitoring to ensure product quality and stability.
•Track post-launch performance and support continuous improvement initiatives.

Education:Professional (JD, MD, etc.)

Skills:CommunicationStakeholder managementDocumentationAnalytical thinking

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor