Implementation Analyst

Visa
Bogotá
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Experience: 2+ yearsEducation: bachelorsSkills: ["Project management","Client communication","Problem-solving","Troubleshooting","Stakeholder management"]

Lead end-to-end implementations for Visa client institutions and processors in your region, managing processing and change requests while ensuring expectations are exceeded. Gather and document requirements, provide consultative guidance on regulations and functionality, and troubleshoot installed systems to support escalations and improvements. Maintain detailed project plans, status reports, and issues logs, coordinate internal resources, and represent client operational needs while driving continuous efficiency enhancements.

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FursaFursa
Visa
Visa
15 hours ago

Implementation Analyst

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead end-to-end implementations for Visa client institutions and processors in your region, managing processing and change requests while ensuring expectations are exceeded. Gather and document requirements, provide consultative guidance on regulations and functionality, and troubleshoot installed systems to support escalations and improvements. Maintain detailed project plans, status reports, and issues logs, coordinate internal resources, and represent client operational needs while driving continuous efficiency enhancements.
Location: Bogotá
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead project management of implementations for Visa client institutions and processors in the assigned region.
  • •Manage moderately complex processing and change requests and support client initiatives.
  • •Serve as a liaison for problem management, proactive identification of processing efficiencies, and service change/system enhancement support.
  • •Coordinate internal resources to meet Visa and client objectives and ensure processing system performance standards are met.
  • •Prepare and maintain detailed project plans, status reports, and issues logs while reporting accomplishments and deliverables to management monthly.

Key Requirements

  • •2+ years of relevant work experience with a Bachelor’s degree, or 5+ years of relevant work experience.
  • •3+ years of work experience with a Bachelor’s degree or more than 2 years with an Advanced Degree (e.g., Masters, MBA, JD, MD).
  • •Experience in banking or financial services or a technical support role.
  • •Experience managing project plans, status reports, and issues logs, and coordinating internal/external resources for delivery.
  • •Experience troubleshooting and documenting technical issues and providing client consultative guidance and requirements gathering.
Experience:2+ yearsBankingFinancial servicesTechnical support
Education:Bachelor's
Skills:Project managementClient communicationProblem-solvingTroubleshootingStakeholder management
Languages:Portuguese
Tech Stack:ChatGPTMicrosoft Copilot

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
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Glassdoor: 3.8
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