Business Office Associate

CarMax
Los Angeles
Workplace: OnsiteFull timeUSD 17.82 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational","Multitasking","Verbal communication","Written communication","Confidentiality","Integrity"]

Ensure smooth store operations by delivering customer service, processing and auditing retail/wholesale sales paperwork, and managing auction and appraisal transactions. Handle cash management tasks such as receiving payments and preparing deposits while maintaining security protocols. Support multiple departments by mentoring new associates, handling overflow traffic, and performing clerical work like filing, data entry, and reconciliation—while following CarMax EH&S requirements and confidentiality standards.

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CarMax
CarMax
1 month ago

Business Office Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Ensure smooth store operations by delivering customer service, processing and auditing retail/wholesale sales paperwork, and managing auction and appraisal transactions. Handle cash management tasks such as receiving payments and preparing deposits while maintaining security protocols. Support multiple departments by mentoring new associates, handling overflow traffic, and performing clerical work like filing, data entry, and reconciliation—while following CarMax EH&S requirements and confidentiality standards.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 17.82 - 28 hourly
Perks:Sick TimePaid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizationalMultitaskingVerbal communicationWritten communicationConfidentialityIntegrity
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn