Fragrance Specialist - Coty Luxury, Cairo

Chalhoub Group
Cairo
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Customer service","Communication","Interpersonal skills","Sales techniques","Results orientation"]

Deliver outstanding customer service and use product knowledge and sales techniques to achieve in-store fragrance and beauty targets. Support guest loyalty by building strong experience standards, addressing customer questions, and advising on products tailored to client needs. Maintain brand presentation through counter cleanliness, merchandising, and stock replenishment, including handling new launches and tracking sell-out targets and daily sales reporting.

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Chalhoub Group
Chalhoub Group
2 months ago

Fragrance Specialist - Coty Luxury, Cairo

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Last checked: 4 hours agoStatus: Live

Job Summary

Deliver outstanding customer service and use product knowledge and sales techniques to achieve in-store fragrance and beauty targets. Support guest loyalty by building strong experience standards, addressing customer questions, and advising on products tailored to client needs. Maintain brand presentation through counter cleanliness, merchandising, and stock replenishment, including handling new launches and tracking sell-out targets and daily sales reporting.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Deliver outstanding customer service and use appropriate sales techniques and product knowledge to reach sales targets.
  • •Build guest experience standards to drive loyalty.
  • •Address customer queries (products, prices, availability, uses, and services) and assess needs to exceed expectations.
  • •Advise customers on the product ranges best suited to their needs and demonstrate product usage/benefits.
  • •Maintain counter cleanliness and merchandising, handle new launches, and manage stock replenishment while tracking sell-out targets and sales reporting.

Pay and Benefits

Perks:Health InsuranceRemote Work

Key Requirements

  • •Previous experience in beauty retail.
  • •Willingness to work retail hours and rotate to different store locations as needed.
  • •Strong understanding of customer service and sales environments.
  • •Makeup artistry skills to create looks tailored to diverse client needs.
  • •Results-driven approach to achieve sales targets and KPIs.
Experience:Beauty retailLuxury retail
Skills:Customer serviceCommunicationInterpersonal skillsSales techniquesResults orientation

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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