Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric service","Multitasking"]

Provide friendly, in-branch service as customers complete everyday transactions. Use your comfort with technology to help customers navigate mobile app and ATM workflows, while offering personalized support that connects them with branch bankers for next steps. Follow all cash-handling, state and local legal and regulatory requirements, and use product knowledge to answer questions, resolve issues, and support long-term customer relationships.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide friendly, in-branch service as customers complete everyday transactions. Use your comfort with technology to help customers navigate mobile app and ATM workflows, while offering personalized support that connects them with branch bankers for next steps. Follow all cash-handling, state and local legal and regulatory requirements, and use product knowledge to answer questions, resolve issues, and support long-term customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Greet customers in lobbies and complete simple transactions.
  • •Demonstrate and support use of the mobile app and ATMs for simple transaction needs.
  • •Provide personalized advice and connect customers to bankers for next steps.
  • •Respond to questions and concerns using knowledge of bank products and benefits.
  • •Follow all financial policies and procedures, including proper cash handling and regulatory requirements.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveRetirement Benefits

Key Requirements

  • •High school degree or GED.
  • •6 months of experience processing transactions (cash and/or digital payments).
  • •1 year of demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfort using digital technology and ability to work branch hours (including weekends and evenings).
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centric serviceMultitasking
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website