People Operations Specialist

LangChain
San Francisco
Workplace: OnsiteFull timeUSD 100,000 - 110,000 annuallyFunction: People, HR & TalentExperience: 2-5 yearsSkills: ["Documentation","Compliance","Discretion","Automation","Ownership"]

Own onboarding end-to-end as the West Coast anchor for People Operations in San Francisco. Run pre-boarding and in-person onboarding cohorts, drive the first-90-days support structure, and act as the front line during US hours for employee questions and documentation updates. Build and maintain onboarding SOPs (including parity between in-office and remote), automate repetitive workflows with AI, and continuously improve onboarding using ticket and survey signals.

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FursaFursa
LangChain
LangChain
1 day ago

People Operations Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own onboarding end-to-end as the West Coast anchor for People Operations in San Francisco. Run pre-boarding and in-person onboarding cohorts, drive the first-90-days support structure, and act as the front line during US hours for employee questions and documentation updates. Build and maintain onboarding SOPs (including parity between in-office and remote), automate repetitive workflows with AI, and continuously improve onboarding using ticket and survey signals.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Own onboarding end-to-end, including pre-boarding, account setup, background checks, and data handoffs to IT, Payroll, and Workplace.
  • •Facilitate twice-monthly in-person onboarding cohorts in SF, covering compliance and employee experience.
  • •Run the first-90-days support structure (45/90 check-ins, buddy program, onboarding survey) and close the feedback loop.
  • •Be the first stop during US hours for employee questions—resolve, route, and maintain documentation in the knowledge base.
  • •Build and maintain onboarding SOPs, including parity between in-office and remote onboarding and distinct paths for rehires and international hires; automate repetitive work using AI and monitor ticket volume.

Pay and Benefits

Salary: USD 100,000 - 110,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid Leave401kMeal Allowance

Key Requirements

  • •2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company, with hands-on HRIS experience (Rippling preferred).
  • •Working knowledge of I-9 and employment eligibility verification, including retention/audit requirements.
  • •Processes and documentation-first approach: keep SOPs written, current, and reusable to reduce repeat questions.
  • •AI fluency—use tools/automation to reduce repetitive work and improve throughput.
  • •Treat new-hire first-week moments with discretion and handle compensation, immigration, and personal data appropriately.
Experience:2-5 yearsHigh-growth techOnboardingPeople operationsHRIS
Skills:DocumentationComplianceDiscretionAutomationOwnership
Tech Stack:RipplingAIKnowledge baseLangSmithClaudeHRIS

Eligibility

Visa:H-1BPERMTN

Company Brief

LangChain
Provides an open-source framework and commercial platform (LangSmith/LangGraph) for building, testing, monitoring, and deploying LLM-powered applications and agentic AI for developers and enterprises.
Industry: Developer Tools
Company Size: Medium (51 to 250 employees)
Revenue: USD 10M to 25M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2022
WebsiteLinkedIn