Universal Banker

FB Financial
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Needs discovery","Relationship building","Risk management","Reliable attendance"]

Deliver FirstBank service excellence by accurately processing transactions, discovering customer needs, and recommending bank products and services. Assist customers with account and transaction inquiries, and support Financial Center Manager operations by stepping in as needed for teller and financial service representative duties. Build relationships with community businesses and clients to meet personal and branch goals for new accounts, while following safe-and-sound banking procedures, compliance requirements, and security protocols.

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FursaFursa
FB Financial
FB Financial
1 week ago

Universal Banker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver FirstBank service excellence by accurately processing transactions, discovering customer needs, and recommending bank products and services. Assist customers with account and transaction inquiries, and support Financial Center Manager operations by stepping in as needed for teller and financial service representative duties. Build relationships with community businesses and clients to meet personal and branch goals for new accounts, while following safe-and-sound banking procedures, compliance requirements, and security protocols.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Identify customer needs and recommend/explain bank products and services, making referrals to partners as needed
  • •Process customer transactional needs and answer account and transaction inquiries (e.g., balances, transaction history, service charges, interest rates)
  • •Support Financial Center Manager operations by performing teller duties and related responsibilities as needed
  • •Build relationships with community businesses and consumer clients to achieve personal and branch targets for new accounts
  • •Model consistent service and adhere to compliance, internal controls, operational procedures, risk management, and security protocols

Key Requirements

  • •High school diploma (or equivalent)
  • •Minimum of 1 year of experience (specific bank experience preferred)
  • •Notary preferred
  • •Ability to follow safe-and-sound banking procedures, laws and regulations, internal controls, and risk management policies
  • •Regular and reliable attendance
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceNeeds discoveryRelationship buildingRisk managementReliable attendance
Licenses:Notary
Languages:En_US

Company Brief

FB Financial
FB Financial (FirstBank) is a regional bank offering consumer and commercial banking services, including deposits, lending, mortgage, and wealth management solutions to individuals and businesses across its branch footprint.
Industry: Banking
Growth: Established Company
Headquarters: Nashville, United States
Website