KeyCorp

1 month ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and support teller operations in an in-person branch by resolving complex client service issues, coaching other tellers, and ensuring accurate, compliant cash handling. Listen for financial wellness needs during client conversations and transition clients to a banker for deeper guidance. Manage day-to-day teller scheduling and staffing, review product and fee knowledge, and assist with onboarding and training to improve the overall client experience.

Location: Cleveland

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Resolve more complex client servicing issues as a resource in the branch.
•Coach tellers to ensure efficient, effective, and accurate performance of teller functions.
•Manage day-to-day teller line duties including teller scheduling, observing, and guiding operational/regulatory procedures.
•Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
•Ensure compliance with audit, security, and regulatory procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum of 3 years of superior client relationship skills.
•Minimum of 3 years of cash-handling experience.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork, with organizational skills to manage multiple tasks.

Experience:3+ years

Education:High School

Skills:Client serviceCoachingLeadershipTeamworkOrganizational skills

Certifications:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

1 month ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Cleveland

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Resolve more complex client servicing issues as a resource in the branch.
•Coach tellers to ensure efficient, effective, and accurate performance of teller functions.
•Manage day-to-day teller line duties including teller scheduling, observing, and guiding operational/regulatory procedures.
•Listen for financial wellness opportunities and transition clients to a banker for deeper conversations.
•Ensure compliance with audit, security, and regulatory procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience.
•Minimum of 3 years of superior client relationship skills.
•Minimum of 3 years of cash-handling experience.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, and foster teamwork, with organizational skills to manage multiple tasks.

Experience:3+ years

Education:High School

Skills:Client serviceCoachingLeadershipTeamworkOrganizational skills

Certifications:Notary License

Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn