1 day ago

Commercial Account Manager

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Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Build executive relationships with commercial clients to identify their business needs and deliver solutions that drive value for both the customer and the organization. Own account planning and portfolio management, coordinate with pre-sales and inside sales for deal pursuit, and support customers as the primary point of contact. Drive margin recovery, analyze win/loss performance, manage opportunities in pipeline tools (including forecasting), and contribute to sales policies to meet segment targets through growth, upselling, and cross-selling.

Location: Chengdu

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Coordinate account plans and manage value/volume portfolio and selling range of products and services.
•Work with pre-sales and inside sales to participate in deal pursuit, and collaborate with internal teams (marketing, product development, customer service) to deliver solutions.
•Build and maintain strong relationships with commercial clients, ensuring satisfaction, and acting as main point of contact.
•Implement margin recovery activities and strategies, analyze account win/loss rates, and recommend improvements.
•Enter and manage opportunities in pipeline tools/processes and design/contribute to sales policies to achieve sales targets via upselling and cross-selling.

Travel: Medium travel

Key Requirements

•Four-year or graduate degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent work experience.
•2-4 years of work experience in account management, tele sales, or product specialty (computers, printers, servers, storage).
•Experience building and maintaining customer relationships and identifying customer needs and challenges.
•Knowledge of sales processes and ability to prospect and pursue opportunities with supporting teams.
•Preferred: Certified Technology Sales Professional (CTSP).

Experience:2-4 yearsB2BTele salesAccount management

Education:Bachelor's in Sales, Marketing, Business Administration, or related discipline

Skills:Effective communicationResults orientationLearning agilityCustomer centricityConflict resolution

Certifications:Certified Technology Sales Professional (CTSP)

Tech Stack:SalesforcePipeline toolsCash registerCash handlingCold calling

Company Brief

Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.

Industry: Hardware Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Palo Alto, United States

Founded: 1939

Glassdoor: 3.8

Website LinkedIn

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