Associate Operations Manager, Service Operations, Labs
DoorDash US
Dublin, Sunnyvale, San Jose
Workplace: OnsiteFull timeUSD 101,400 - 149,000 annuallyFunction: Business OperationsExperience: 6+ yearsSkills: ["Leadership","Safety-first mindset","KPI tracking","Operational execution","Working in ambiguous environments"]Lead the Service Operations team for DoorDash Labs in the Bay Area, managing both new and experienced technicians to maximize uptime and fleet utilization. Drive safety-first service operations, ensure adherence to service SOPs (including work order and parts flow), and coordinate tooling/jig needs with Service Engineering. Track technician productivity and KPIs, support technicians’ development and career path, and occasionally cover nights or weekends to oversee and spot check operations.
