Citizens Banker - Bilingual - Spanish Required

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Multitasking"]

Serve as the face of the branch by building lasting customer relationships and providing trusted advice. Use strong communication and problem-solving to recommend tailored financial solutions across spending, saving, borrowing, and investing needs. Support customers through in-person and phone interactions, leverage digital and mobile banking tools, handle cash and policy requirements, and partner with teams in Wealth Management, Mortgage, and Business Banking.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker - Bilingual - Spanish Required

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of the branch by building lasting customer relationships and providing trusted advice. Use strong communication and problem-solving to recommend tailored financial solutions across spending, saving, borrowing, and investing needs. Support customers through in-person and phone interactions, leverage digital and mobile banking tools, handle cash and policy requirements, and partner with teams in Wealth Management, Mortgage, and Business Banking.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Build relationships with customers by providing trusted advice and recommending financial solutions across spending, saving, borrowing, and investing needs.
  • •Learn customers’ personal financial goals and provide tailored recommendations for milestones like future planning, home buying, and credit card needs.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions, including the bank’s app and ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners to support customers with more complex financial needs.
  • •Follow all financial policies and procedures, including proper cash handling and adherence to state and local laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating an ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and strengthen the customer relationship through in-person and phone interactions.
  • •Proven ability to use digital technology to support business goals.
  • •Ability to solve customer issues and comply with SAFE Act requirements, including pre-employment screening checks and obtaining an NMLS unique identifier.
Experience:2+ years
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCollaborationMultitasking
Licenses:NMLS
Languages:Spanish

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website