Head of Sales Operations

Lucid Motors
Phoenix
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Experience: 10+ yearsSkills: ["Leadership","Cross-functional collaboration","Operational excellence","Process improvement"]

Lead and scale end-to-end sales operations across contract execution, order finalization, payments, registration, titling, and compliance. You’ll manage teams covering transaction, order, title, and controls, optimize workflows, and drive case resolution. Partner with IT and business stakeholders to automate processes using Salesforce and SAP, manage UAT and implementations, and oversee DMV vendor relationships. Own program planning for market expansion and provide executive-level status updates.

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FursaFursa
Lucid Motors
Lucid Motors
2 months ago

Head of Sales Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead and scale end-to-end sales operations across contract execution, order finalization, payments, registration, titling, and compliance. You’ll manage teams covering transaction, order, title, and controls, optimize workflows, and drive case resolution. Partner with IT and business stakeholders to automate processes using Salesforce and SAP, manage UAT and implementations, and oversee DMV vendor relationships. Own program planning for market expansion and provide executive-level status updates.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Sr. Director level

Key Responsibilities

  • •Lead and develop sales operations teams across Transaction Operations, Order Operations, Title Operations, Controls & Compliance, and Product Management.
  • •Own end-to-end sales operations processes from contract execution through registration and title transfer, ensuring rapid case resolution.
  • •Oversee order finalization, contract validation, and payment processing across SAP and Salesforce; manage escalations and buyback processes.
  • •Maintain compliance with state and federal regulations, including SOX compliance, DMV vendor relationships, and transaction reconciliation/financial controls.
  • •Drive technology and automation initiatives, including product roadmap prioritization, UAT, system implementations, change management, and scalable process documentation.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid LeavePaid Holidays401kEquityAnnual Bonus

Key Requirements

  • •10+ years of experience in Sales Operations or Business Process Automation.
  • •Proven leadership experience managing cross-functional operations teams in fast-paced environments.
  • •Deep automotive operations expertise including registration, titling, DMV processes, and compliance.
  • •Strong technical proficiency with Salesforce and SAP plus operational management systems.
  • •Experience with multi-state compliance, vendor management, and contract validation, tax/fee calculations, and financial reconciliation.
Experience:10+ yearsAutomotiveSales operationsBusiness process automation
Skills:LeadershipCross-functional collaborationOperational excellenceProcess improvement
Languages:English
Tech Stack:SalesforceSAP

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn