Sales Support Associate I

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, process transactions and cash/media per policy, and promote add-on products and gift cards. Receive and organize shipments and transfers, manage stock levels, and execute visual merchandising updates while following Loss Prevention guidelines and maintaining housekeeping standards.

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Tapestry
Tapestry
5 months ago

Sales Support Associate I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Support store success by delivering friendly, efficient customer interactions at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, process transactions and cash/media per policy, and promote add-on products and gift cards. Receive and organize shipments and transfers, manage stock levels, and execute visual merchandising updates while following Loss Prevention guidelines and maintaining housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and adhere to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience or sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate cash register systems and use iPad/laptop, Mobile POS, and the Internet; ability to use a walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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