Senior Client Manager - Business Applications

NTT
Australia
Full timeFunction: Customer Success & Account ManagementSkills: ["Consultative selling","Commercial acumen","Negotiation skills","Stakeholder management","Communication"]

Drive quota-carrying sales for Business Applications and Managed Services by developing strategic client relationships and expanding existing accounts. Own the full sales lifecycle—from identifying opportunities to contract signature—through consultative, outcome-based selling. Lead account reviews and strategic planning, manage pipeline and forecasts in CRM systems, and collaborate with solution architects to build winning proposals and negotiate commercial agreements.

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FursaFursa
NTT
NTT
1 month ago

Senior Client Manager - Business Applications

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Drive quota-carrying sales for Business Applications and Managed Services by developing strategic client relationships and expanding existing accounts. Own the full sales lifecycle—from identifying opportunities to contract signature—through consultative, outcome-based selling. Lead account reviews and strategic planning, manage pipeline and forecasts in CRM systems, and collaborate with solution architects to build winning proposals and negotiate commercial agreements.
Location: Australia
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Develop and maintain trusted relationships with key business and technology stakeholders as the primary point of contact.
  • •Drive revenue growth through new business acquisition, cross-sell, and upsell opportunities across Business Applications and Managed Services.
  • •Own the full sales lifecycle from opportunity identification through contract signature.
  • •Position solutions aligned to customer outcomes, identify support/optimization/enhancement/transformation opportunities, and collaborate with solution architects to build proposals.
  • •Maintain a healthy pipeline and accurately manage forecasts and sales activities through CRM systems while delivering against sales targets.

Key Requirements

  • •Proven success as a Client Manager, Account Manager, Business Development Manager, or in a sales role within technology services.
  • •Experience selling Professional Services, Business Applications, Consulting Services, or Managed Services.
  • •Experience selling using Salesforce, ServiceNow, Microsoft, and Data & AI services.
  • •Strong understanding of enterprise business applications and digital transformation initiatives.
  • •Ability to manage complex sales cycles and multiple stakeholders, with a track record of achieving revenue targets.
Experience:Technology servicesProfessional servicesBusiness applicationsConsulting servicesManaged servicesEnterpriseDigital transformation
Skills:Consultative sellingCommercial acumenNegotiation skillsStakeholder managementCommunication
Tech Stack:SalesforceServiceNowMicrosoftCRM

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn