Account Executive - Rakuten

Cisco
Japan
Workplace: HybridFull timeFunction: SalesSkills: ["Strategic thinking","Negotiation","Teamwork","Coachability","Perseverance (GRIT)"]

Lead high-touch sales for the Rakuten account and drive sustainable growth by building long-term relationships with key decision-makers across the Rakuten Group. Develop and execute strategic account plans, manage pipelines and weekly/monthly/quarterly forecasts in CRM tools like Salesforce, and coordinate with Cisco SE, Services, Technical Support, US HQ, Delivery, Finance, and Legal to deliver optimal solutions and resolve complex customer challenges.

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Cisco
Cisco
4 hours ago

Account Executive - Rakuten

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead high-touch sales for the Rakuten account and drive sustainable growth by building long-term relationships with key decision-makers across the Rakuten Group. Develop and execute strategic account plans, manage pipelines and weekly/monthly/quarterly forecasts in CRM tools like Salesforce, and coordinate with Cisco SE, Services, Technical Support, US HQ, Delivery, Finance, and Legal to deliver optimal solutions and resolve complex customer challenges.
Location: Japan
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Execute high-touch sales and create/implement strategic account plans for Rakuten Group companies.
  • •Act as a strategic advisor to IT leaders and CXOs and maximize influence on business decisions.
  • •Manage sales pipelines in CRM tools (e.g., Salesforce) and produce weekly/monthly/quarterly sales forecasts.
  • •Collaborate with internal teams (Finance, Procurement, IT, etc.) to improve sales workflows and remove bottlenecks.
  • •Lead proposal activities by listening to and organizing customer challenges and technical requirements, coordinating with US HQ and domestic departments.

Key Requirements

  • •10+ years’ experience in IT infrastructure (office network, data center, security) or SP infrastructure business.
  • •5+ years of experience in business development or pre-sales activities.
  • •3+ years of experience in SaaS or software sales.
  • •Experience driving business in large, cross-functional organizations as a high-touch account manager.
  • •Native-level Japanese and business-level English for communication and negotiation.
Experience:SaaSSoftware salesIT infrastructureService providerData center
Skills:Strategic thinkingNegotiationTeamworkCoachabilityPerseverance (GRIT)
Certifications:ITIL
Languages:JapaneseEnglish
Tech Stack:SalesforceCRMMicrosoft OfficeSaaSSPINMEDDPICCITIL

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
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