Cargo Sales Officer

Etihad Aviation Group
Shanghai
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsSkills: ["Leadership","Coaching","Customer relationship management","Communication"]

Guide and lead the cargo commercial market through effective management of the Etihad insource cargo team. Drive revenue, load factor, yield, and product mix by executing country, area, and account plans, managing customer contracts, and steering key account relationships. Use KPI/SLA tools to ensure compliance, support budgeting and credit controls, and implement iCargo, self-service, direct booking, and E-Airway Bill initiatives while coordinating with cargo terminals and HQ.

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Etihad Aviation Group
Etihad Aviation Group
1 month ago

Cargo Sales Officer

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Last checked: 1 hour agoStatus: Live

Job Summary

Guide and lead the cargo commercial market through effective management of the Etihad insource cargo team. Drive revenue, load factor, yield, and product mix by executing country, area, and account plans, managing customer contracts, and steering key account relationships. Use KPI/SLA tools to ensure compliance, support budgeting and credit controls, and implement iCargo, self-service, direct booking, and E-Airway Bill initiatives while coordinating with cargo terminals and HQ.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Lead implementation of the EY Cargo commercial strategy in the market and for assigned accounts.
  • •Lead, manage, and coordinate the team to achieve targets in line with strategy and budget expectations.
  • •Develop and execute country/area/account plans to maximize revenue, load factor, yield, and product mix.
  • •Maintain a customer contract portfolio and develop/steer customer relationships including key accounts.
  • •Use KPI/SLA tools for compliance, manage budgeting/credit requirements, and drive iCargo, self-service, direct booking, and E-Airway Bill implementation.

Key Requirements

  • •Minimum 5 years of commercial experience within Cargo.
  • •Strong cargo commercial experience and extensive customer knowledge.
  • •Fluent English (written and spoken) is essential.
  • •High School with 3 years relevant work experience OR a Bachelors Degree with 1 year relevant experience in the field.
  • •Basic knowledge and experience with GHA/warehouse handling.
Experience:5+ yearsCargoAviation
Skills:LeadershipCoachingCustomer relationship managementCommunication
Languages:English
Tech Stack:ICargoE-Airway BillKPISLACASSGHA

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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