Implementation Analyst

Visa
Manila
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 2+ yearsEducation: bachelorsSkills: ["Project management","Problem solving","Stakeholder management","Problem management","Documentation"]

Lead and manage implementations of Visa products and services for client institutions and processors in an assigned region. Establish project scope, gather and document requirements, and translate customer business needs into internal technical language. Test and troubleshoot installed systems, escalate technical issues, and coordinate internal resources to meet performance standards. Maintain detailed project plans, status reports, and issues logs while proactively improving processing efficiency.

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FursaFursa
Visa
Visa
1 week ago

Implementation Analyst

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead and manage implementations of Visa products and services for client institutions and processors in an assigned region. Establish project scope, gather and document requirements, and translate customer business needs into internal technical language. Test and troubleshoot installed systems, escalate technical issues, and coordinate internal resources to meet performance standards. Maintain detailed project plans, status reports, and issues logs while proactively improving processing efficiency.
Location: Manila
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead project management of Visa implementations for client institutions and processors in an assigned region.
  • •Manage routine and non-routine processing and change requests and support client initiatives.
  • •Serve as a client liaison by providing problem management and support for service changes and system enhancements.
  • •Coordinate internal resources to achieve Visa and client objectives and ensure processing performance standards are met.
  • •Prepare and maintain project plans, status reports, and issues logs; report accomplishments and deliverables to management monthly.

Key Requirements

  • •2+ years of work experience with a Bachelor’s degree or an Advanced degree (e.g., Masters, MBA, JD, MD, or PhD).
  • •Experience in banking or financial services or in a technical support role.
  • •Experience managing project plans, status reports, and issues logs.
  • •Experience coordinating internal and external resources for project delivery.
  • •Experience troubleshooting and documenting technical issues and providing client requirements guidance.
Experience:2+ yearsBankingFinancial services
Education:Bachelor's
Skills:Project managementProblem solvingStakeholder managementProblem managementDocumentation
Tech Stack:Generative AIChatGPTMicrosoft Copilot

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
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