Salesforce

1 month ago

Trailhead Content Strategist, Product Enablement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Content Strategist for Trailhead product enablement drives strategy, governance, and execution of internal seller-facing content. Partners with Product Marketing, Sales Leadership, CX, and Product to translate priorities into learner-centered content experiences. Leads end-to-end content programs, measures impact with data, and builds cross-functional governance to ensure scalable, high-quality content for Salesforce sellers.

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Lead content strategy for seller-facing learning paths and knowledge resources, creating a single unified content plan across PMM, Sales Leadership, CX, and Product.
•Build and maintain strong cross-functional partnerships, onboarding new stakeholders into content strategy workflows and aligning on shared outcomes.
•Use seller engagement data, completion rates, and feedback to identify knowledge gaps and drive measurable improvements in seller readiness.
•Track how content strategies translate to seller knowledge and performance and adjust proactively when they do not.
•Build governance that sets content quality standards and creates content rebuild cycles that optimizes reuse across seller audiences.

Pay and Benefits

Perks:Parental LeaveFertility Benefits

Key Requirements

•3+ years of experience in content strategy, instructional design, or content development within a technology or enterprise learning environment.
•Proven ability to lead content strategy initiatives end-to-end, from audit and discovery through execution and measurement.
•Data fluency: you use learner engagement data, completion rates, and feedback to validate content strategy.
•Clear communication of strategy to writers, editors, and product stakeholders, leading with the why.
•Collaboration: build trusted relationships with stakeholders beyond the immediate team and influence content direction with data-backed recommendations.

Experience:3+ yearsEnterprise learningContent strategyInstructional design

Skills:CommunicationLeadershipCollaborationData analysisInstructional design

Languages:English

Tech Stack:TrailheadAI

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 month ago

Trailhead Content Strategist, Product Enablement

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Content & Editorial (Writing/Editing)

Seniority: Mid level

Key Responsibilities

•Lead content strategy for seller-facing learning paths and knowledge resources, creating a single unified content plan across PMM, Sales Leadership, CX, and Product.
•Build and maintain strong cross-functional partnerships, onboarding new stakeholders into content strategy workflows and aligning on shared outcomes.
•Use seller engagement data, completion rates, and feedback to identify knowledge gaps and drive measurable improvements in seller readiness.
•Track how content strategies translate to seller knowledge and performance and adjust proactively when they do not.
•Build governance that sets content quality standards and creates content rebuild cycles that optimizes reuse across seller audiences.

Pay and Benefits

Perks:Parental LeaveFertility Benefits

Key Requirements

•3+ years of experience in content strategy, instructional design, or content development within a technology or enterprise learning environment.
•Proven ability to lead content strategy initiatives end-to-end, from audit and discovery through execution and measurement.
•Data fluency: you use learner engagement data, completion rates, and feedback to validate content strategy.
•Clear communication of strategy to writers, editors, and product stakeholders, leading with the why.
•Collaboration: build trusted relationships with stakeholders beyond the immediate team and influence content direction with data-backed recommendations.

Experience:3+ yearsEnterprise learningContent strategyInstructional design

Skills:CommunicationLeadershipCollaborationData analysisInstructional design

Languages:English

Tech Stack:TrailheadAI

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor