Assistant Store Manager I - Visual Merchant

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Communication","Problem-solving","Conflict resolution","Leadership","Customer focus"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development for an expressive luxury retail environment. Lead by example on the sales floor, deliver Coach service standards, and resolve customer issues. Recruit, onboard, and coach team members while ensuring compliance, scheduling, payroll, loss prevention, and visual merchandising. Support omni-channel clienteling and digital engagement, and share insights to district/corporate teams.

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Tapestry
Tapestry
1 day ago

Assistant Store Manager I - Visual Merchant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development for an expressive luxury retail environment. Lead by example on the sales floor, deliver Coach service standards, and resolve customer issues. Recruit, onboard, and coach team members while ensuring compliance, scheduling, payroll, loss prevention, and visual merchandising. Support omni-channel clienteling and digital engagement, and share insights to district/corporate teams.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies as needed.
  • •Create an inclusive, high-energy environment aligned with Coach Service standards and act as a brand ambassador to resolve customer issues promptly.
  • •Recruit, onboard, and coach team members; foster collaboration and build a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, and customer data acquisition; use social media trends to enhance experience.
  • •Ensure operational excellence by overseeing compliance (policies, scheduling, payroll, HR processes, loss prevention) and visual merchandising standards; maintain store safety and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 38.25 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred (education+experience considered).
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashion
Skills:CommunicationProblem-solvingConflict resolutionLeadershipCustomer focus
Languages:English
Tech Stack:Microsoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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