User Research UX Apprentice

Back Market
France
Workplace: HybridFull timeEUR 1,100 - 1,300 monthlyFunction: Research & Scientific (R&D)Skills: ["Communication","Presentation","Collaboration","Problem-solving"]

Help Back Market’s User Research team understand customers and turn insights into actionable recommendations for the e-commerce product and design teams. You’ll coordinate with business stakeholders, conduct qualitative and quantitative research (usability testing, interviews, surveys, card sorts, and more), validate hypotheses, present results, and support improvements to research processes, tools, and communications. The role emphasizes building a user-centered culture and maximizing research impact.

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Back Market
Back Market
21 hours ago

User Research UX Apprentice

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Job Summary

Help Back Market’s User Research team understand customers and turn insights into actionable recommendations for the e-commerce product and design teams. You’ll coordinate with business stakeholders, conduct qualitative and quantitative research (usability testing, interviews, surveys, card sorts, and more), validate hypotheses, present results, and support improvements to research processes, tools, and communications. The role emphasizes building a user-centered culture and maximizing research impact.
Location: France
Workplace: Hybrid
Employment Type: Full time · 24 months
Job Function: Research & Scientific (R&D)
Seniority: Intern level

Key Responsibilities

  • •Bring stakeholders, designers, product owners, and engineers together to build, maintain, and evolve Back Market’s customer experience.
  • •Listen to business problems and help craft action plans based on user insights.
  • •Conduct qualitative research to generate insights and build recommendations.
  • •Launch quantitative studies to discover trends and validate hypotheses.
  • •Present research results and contribute to improving UX research processes, tools, and communications.

Pay and Benefits

Salary: EUR 1,100 - 1,300 monthly
Perks:Remote Work

Key Requirements

  • •Be looking for an apprenticeship and be enrolled in a French work-study program (contrat d’alternance / d’apprentissage).
  • •Fully professional English capability (and additional languages are a plus).
  • •Experience or strong knowledge of user research best practices using qualitative and quantitative methods.
  • •Comfort with activities such as usability testing, observational research, user interviews, surveys, card sorts, and contextual inquiry.
  • •Strong communication and presentation skills.
Experience:E-commerce
Skills:CommunicationPresentationCollaborationProblem-solving
Languages:English

Company Brief

Back Market
Online marketplace selling refurbished electronics (smartphones, laptops, tablets, appliances) aiming to make renewed tech trustworthy, affordable and sustainable across multiple countries.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2014
Glassdoor
Glassdoor: 4.0
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