Automotive Parts Specialist

Carvana
Ohio, Cleveland
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Customer service","Communication","Attention to detail"]

Provide customer service at the parts counter by identifying and recommending the right automotive parts for customer and technician needs. Source and order complex parts, process orders and returns, and maintain an organized inventory area. Support the internal shop team and suppliers to ensure timely delivery, and give technical guidance on parts compatibility and installation while handling inquiries and resolving concerns professionally.

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FursaFursa
Carvana
Carvana
3 days ago

Automotive Parts Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide customer service at the parts counter by identifying and recommending the right automotive parts for customer and technician needs. Source and order complex parts, process orders and returns, and maintain an organized inventory area. Support the internal shop team and suppliers to ensure timely delivery, and give technical guidance on parts compatibility and installation while handling inquiries and resolving concerns professionally.
Location: Ohio, Cleveland
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers professionally and help with parts identification and recommendations.
  • •Source and order automotive parts for customers and the internal shop team.
  • •Process sales transactions, including parts orders and returns.
  • •Maintain a clean, organized parts counter and stock room; support inventory management and stock replenishment.
  • •Provide technical support on parts compatibility and installation while handling inquiries and concerns.

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •Minimum 6 months of professional automotive parts experience.
  • •Excellent customer service and communication skills.
  • •Knowledge of automotive parts, tools, and systems.
  • •Ability to work in a fast-paced, evolving environment while meeting safety and OEM standards.
  • •Must be able to read, write, speak, and understand English.
Experience:Automotive parts
Skills:Customer serviceCommunicationAttention to detail
Licenses:Valid driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn