Administration Support - Insurance (Service Specialist) 

Aon
Brisbane
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Communication","Problem-solving","Teamwork","Administration","Customer service"]

Provide administrative support to account brokers handling client insurance and risk needs, delivering high-quality service to national and multinational corporate clients in a hybrid Brisbane-based role. You will manage communications, renewal activities, and coordination with senior brokers, underwriters and client managers to ensure exceptional client experience.

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FursaFursa
Aon
Aon
8 months ago

Administration Support - Insurance (Service Specialist) 

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide administrative support to account brokers handling client insurance and risk needs, delivering high-quality service to national and multinational corporate clients in a hybrid Brisbane-based role. You will manage communications, renewal activities, and coordination with senior brokers, underwriters and client managers to ensure exceptional client experience.
Location: Brisbane
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Provide administration support to our Account Brokers regarding client insurance/risk needs.
  • •Engage in communication with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
  • •Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, creating renewal reports.
  • •Prepare, lodge, and invoice insurance policies in an accurate and timely manner.
  • •Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties.

Key Requirements

  • •Excellent attention to detail
  • •Strong verbal and written communication, and problem-solving skills
  • •Ability to work in a close team environment and within tight timeframes
  • •Familiarity with Microsoft Office 365, Email systems, Teams and Google Drive
  • •Ability to work independently and proactively without supervision
Experience:InsuranceCustomer service
Skills:CommunicationProblem-solvingTeamworkAdministrationCustomer service
Languages:English
Tech Stack:Microsoft Office 365EmailTeamsGoogle Drive

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor