Microsoft Teams Engineer- Mid Level

USAA
San Antonio, Plano
Workplace: OnsiteFull timeUSD 93,770 - 179,240Function: Administration & Executive AssistanceExperience: 4+ yearsEducation: bachelorsSkills: ["Troubleshooting","Risk management","Mentoring"]

Design, implement, and support Microsoft Teams services across a large enterprise, including Teams Phone, Teams Rooms, meetings, webinars, town halls, and enterprise voice. Build and maintain the underlying infrastructure and integrated components, troubleshoot complex production issues, analyze outages, and improve reliability and adoption. Develop software-defined infrastructure in code via CI/CD pipelines, mentor junior engineers, and help manage risks in line with risk and compliance policies.

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FursaFursa
USAA
USAA
2 days ago

Microsoft Teams Engineer- Mid Level

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Design, implement, and support Microsoft Teams services across a large enterprise, including Teams Phone, Teams Rooms, meetings, webinars, town halls, and enterprise voice. Build and maintain the underlying infrastructure and integrated components, troubleshoot complex production issues, analyze outages, and improve reliability and adoption. Develop software-defined infrastructure in code via CI/CD pipelines, mentor junior engineers, and help manage risks in line with risk and compliance policies.
Location: San Antonio, Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Under limited supervision, design scalable IT infrastructure, implement system changes, automate service delivery/maintenance, and build monitoring and tooling.
  • •Resolve complex production issues independently by troubleshooting IT systems and recommending improvements to management.
  • •Analyze complex outages and identify opportunities for system improvements.
  • •Exercise engineering best practices, understand customer needs, and evaluate potential technology solutions.
  • •Develop software-defined infrastructure in code through CI/CD pipelines and ensure risks are identified, measured, monitored, and controlled in line with risk/compliance policies.

Pay and Benefits

Salary: USD 93,770 - 179,240
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental Benefits

Key Requirements

  • •Bachelor's degree OR 4 years of relevant education and/or experience.
  • •4 years of infrastructure experience with depth in a specific discipline/technology or applicable IT experience (e.g., IT management, software development, data engineering, agile product/release management).
  • •2 years of experience creating, modifying, and maintaining infrastructure and individual system components.
  • •Knowledge of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
  • •Basic understanding of cloud technologies and tools.
Experience:4+ yearsEnterprise environmentIT infrastructureMicrosoft 365 ecosystem
Education:Bachelor's
Skills:TroubleshootingRisk managementMentoring
Tech Stack:Microsoft TeamsTeams PhoneTeams RoomsMicrosoft 365 Admin CenterTeams Admin CenterPowerShellCI/CDSoftware-defined infrastructureMicrosoft Graph APILogitechPolyCrestronMicrosoft 365CopilotPurviewDefenderExchange

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn