Regional Operations Manager

Carvana
Dallas
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsSkills: ["Leadership","Communication","Business acumen","Ability to drive results through others","Operational planning"]

Lead fixed operations performance across multiple service centers in Carvana’s East region, owning regional P&L, throughput, labor efficiency, parts performance, and customer experience. Manage and develop store-level GMs, drive KPI-based action plans, and ensure consistent SOP execution while partnering with Implementation & Training. Balance site capacity against demand, coordinate cross-site issues, run operating cadence, and represent regional performance and needs to corporate leadership.

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FursaFursa
Carvana
Carvana
1 month ago

Regional Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead fixed operations performance across multiple service centers in Carvana’s East region, owning regional P&L, throughput, labor efficiency, parts performance, and customer experience. Manage and develop store-level GMs, drive KPI-based action plans, and ensure consistent SOP execution while partnering with Implementation & Training. Balance site capacity against demand, coordinate cross-site issues, run operating cadence, and represent regional performance and needs to corporate leadership.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Own regional P&L (revenue, labor efficiency, gross profit) and customer experience across all sites in the East region.
  • •Manage and develop store-level GMs (typically 3–4 sites), holding leaders accountable to targets and growing their capability.
  • •Review site and regional KPIs, drive action plans for underperformance, and close gaps early.
  • •Ensure consistent SOP execution across sites and partner with Implementation & Training on rollout of new processes and tools.
  • •Balance capacity against demand across sites, coordinate with centralized teams, run weekly/monthly operating cadence, and represent regional performance and investment needs to corporate leadership.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401k

Key Requirements

  • •7+ years of leadership experience in Fixed Operations with multi-site or regional responsibility; Stellantis experience strongly preferred.
  • •Proven track record managing P&L across multiple locations and exceeding OEM CSI, gross profit, and operational goals.
  • •Demonstrated success developing and managing site-level leaders.
  • •Strong knowledge of Stellantis systems (DealerConnect, wiADVISOR, STAR Parts, Mopar standards) strongly preferred.
  • •Willingness to travel regularly between sites within the region; must have a valid driver’s license and meet basic eligibility requirements (including age 18+).
Experience:7+ yearsAutomotiveFixed operationsMulti-site operationsStellantis
Skills:LeadershipCommunicationBusiness acumenAbility to drive results through othersOperational planning
Licenses:Driver's license
Languages:English
Tech Stack:DealerConnectWiADVISORSTAR PartsMopar standards

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn