Risk Operations Associate, User Policy Operations

Stripe
Mexico City
Workplace: OnsiteFull timeFunction: Government Affairs & Public PolicySkills: ["Communication","Problem-solving","Diagnostic thinking","Collaboration","Prioritization"]

Implement and manage User Policy operational processes that support responsible market growth and build trust with users and partners. Assess risks and opportunities, triage and investigate escalations across channels, and collaborate with business units, legal teams, and financial partners to communicate policy requirements. Use analytics to optimize enforceable strategies, improve frameworks, and participate in periodic business reviews to support sustainable, compliant expansion.

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FursaFursa
Stripe
Stripe
3 days ago

Risk Operations Associate, User Policy Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Implement and manage User Policy operational processes that support responsible market growth and build trust with users and partners. Assess risks and opportunities, triage and investigate escalations across channels, and collaborate with business units, legal teams, and financial partners to communicate policy requirements. Use analytics to optimize enforceable strategies, improve frameworks, and participate in periodic business reviews to support sustainable, compliant expansion.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Government Affairs & Public Policy
Seniority: Mid level

Key Responsibilities

  • •Implement and manage User Policy operational processes to enforce rules that determine business eligibility.
  • •Assess potential risks tied to business partnerships and make decisions balancing opportunity with compliance.
  • •Investigate, action, and triage escalations across multiple channels with accurate, timely stakeholder responses.
  • •Collaborate with business units, legal teams, and financial partners to communicate policy requirements and ensure alignment.
  • •Use analytics to optimize enforceable strategies and identify gaps to improve policy frameworks.

Key Requirements

  • •Experience in risk analysis, investigations, or risk operations.
  • •Excellent English communication skills (written and verbal).
  • •Strong diagnostic thinking and problem-solving, using data to make assessments and judgments.
  • •Enjoy working in an in-office environment with strong cross-team collaboration and support.
  • •Able to prioritize and enjoy working in a quick-moving environment.
Experience:FintechPaymentsE-commerce
Skills:CommunicationProblem-solvingDiagnostic thinkingCollaborationPrioritization
Languages:English
Tech Stack:Analytics

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor