Sephora

2 weeks ago

Talent and Business Operations Manager, Stores (Toronto, ON, CA, M6N 0A3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead people and operational functions for a Sephora store, overseeing staffing, zoning, training and onboarding for Beauty Advisors, and consistent execution of operational standards. Manage hiring by conducting final interviews and using the online applicant tracking system. Own weekly scheduling and payroll approvals, drive annual performance reviews and feedback, and ensure store operations excellence, including inventory controls and cycle counts. Work on-site in Toronto.

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead people and store operational functions, overseeing staffing and zoning, and ensuring operational standards are executed consistently.
•Conduct final interviews and use the online applicant tracking system to source, select, and hire candidates.
•Manage training and development functions, developing and executing the store’s ongoing training strategy with partners.
•Oversee weekly schedule creation, approve time-off requests, and manage store payroll in alignment with guidelines.
•Oversee store operations and inventory processes including shipping, receiving, returns, tester/supply control, and cycle counts.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetProduct Discounts

Key Requirements

•2-4 years of management experience in the beauty, retail, or customer service industry (equivalent internal experience).
•Experience recruiting, staffing, and hiring across all store positions, including leadership.
•Proven ability to create high-performing teams and identify in-store talent to develop them.
•Ability to maintain composure and handle difficult performance conversations with managerial courage.
•Experience with Windows, Word, and Excel, and strong verbal and written communication skills to influence partners at all levels.

Experience:2-4 yearsBeautyRetailCustomer service

Skills:LeadershipCommunicationInfluencePeople developmentManagerial courage

Tech Stack:WindowsWordExcelApplicant tracking system

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Sephora

2 weeks ago

Talent and Business Operations Manager, Stores (Toronto, ON, CA, M6N 0A3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead people and store operational functions, overseeing staffing and zoning, and ensuring operational standards are executed consistently.
•Conduct final interviews and use the online applicant tracking system to source, select, and hire candidates.
•Manage training and development functions, developing and executing the store’s ongoing training strategy with partners.
•Oversee weekly schedule creation, approve time-off requests, and manage store payroll in alignment with guidelines.
•Oversee store operations and inventory processes including shipping, receiving, returns, tester/supply control, and cycle counts.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveLearning BudgetProduct Discounts

Key Requirements

•2-4 years of management experience in the beauty, retail, or customer service industry (equivalent internal experience).
•Experience recruiting, staffing, and hiring across all store positions, including leadership.
•Proven ability to create high-performing teams and identify in-store talent to develop them.
•Ability to maintain composure and handle difficult performance conversations with managerial courage.
•Experience with Windows, Word, and Excel, and strong verbal and written communication skills to influence partners at all levels.

Experience:2-4 yearsBeautyRetailCustomer service

Skills:LeadershipCommunicationInfluencePeople developmentManagerial courage

Tech Stack:WindowsWordExcelApplicant tracking system

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn