Student Casual – Customer Service Advisor – Accommodation – Grade 3 - 906007

Provide front-of-house customer service at student accommodation reception desks, welcoming students and visitors, answering enquiries by phone/email/in person, and supporting check-ins and key card/key issuing. Maintain accurate records, produce reports, manage bulk correspondence, and use internal systems to handle operations. Handle complaints using escalation procedures, support maintenance and repairs follow-up, and keep reception areas clean while working across Vale Village and Selly Oak Village.