Philips

2 weeks ago

Technical Field Service Manager (Servicechef, Patientövervakning)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead technical implementation and operational service delivery for hospital monitoring systems across Sweden. You’ll manage a team of Technical Implementation Specialists and Field Services Engineers, plan and ensure high-quality installations, handle escalations, and coordinate customer visits to improve satisfaction. Partner with district sales and project management for value-added solution installations, oversee training and change management, and ensure service delivery compliance by reporting issues to quality & regulatory functions at the regional level.

Location: Stockholm

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Manager level

Key Responsibilities

•Plan and lead the team, ensuring effective installations with high quality.
•Manage customer needs by handling escalations and ensuring delivered performance matches customer needs.
•Conduct customer visits and communicate around operational issues to improve customer satisfaction.
•Work with district sales and project management to provide value-added projects and solution installations.
•Ensure training for new hires and FSE, and manage change related to new tools and customer service processes; oversee compliance performance and report issues to quality & regulatory at regional level.

Travel: Medium travel

Key Requirements

•Prior experience of technical field service and maintenance, preferably from Med Tech industry.
•2 - 5 years people leadership experience, ideally managing engineers or technicians.
•Education in Health Science or Engineering (bachelor/master level) is a must have.
•Self-starter and result driven with strong personal ownership.
•Fluency in English and Swedish—both verbally and in writing is a must have.

Experience:2-5 yearsMed Tech

Education:Bachelor's in Health Science or Engineering

Skills:Self-starterResult drivenPersonal ownershipTeamworkCross-functional communication

Languages:EnglishSwedish

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

2 weeks ago

Technical Field Service Manager (Servicechef, Patientövervakning)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Stockholm

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Manager level

Key Responsibilities

•Plan and lead the team, ensuring effective installations with high quality.
•Manage customer needs by handling escalations and ensuring delivered performance matches customer needs.
•Conduct customer visits and communicate around operational issues to improve customer satisfaction.
•Work with district sales and project management to provide value-added projects and solution installations.
•Ensure training for new hires and FSE, and manage change related to new tools and customer service processes; oversee compliance performance and report issues to quality & regulatory at regional level.

Travel: Medium travel

Key Requirements

•Prior experience of technical field service and maintenance, preferably from Med Tech industry.
•2 - 5 years people leadership experience, ideally managing engineers or technicians.
•Education in Health Science or Engineering (bachelor/master level) is a must have.
•Self-starter and result driven with strong personal ownership.
•Fluency in English and Swedish—both verbally and in writing is a must have.

Experience:2-5 yearsMed Tech

Education:Bachelor's in Health Science or Engineering

Skills:Self-starterResult drivenPersonal ownershipTeamworkCross-functional communication

Languages:EnglishSwedish

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn