Salesforce

1 month ago

Principal Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Senior Account Solution Engineer for major Telecommunications & Media accounts in Africa. Serves as the primary technical presales consultant, coordinating cross-functional teams (cloud, data, AI, security) to ensure customers derive continuous, measurable value from the Salesforce platform, and leads strategic, ROI-driven discussions with C-suite stakeholders.

Location: Johannesburg

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Driving Business Value: Lead architectural and business discovery to identify friction in legacy OSS/BSS or broadcast ecosystems, unlocking avenues for digital transformation.
•Driving Business Value: Tie every technical demo and architectural proposal directly to specific business outcomes, elevating conversations from features to measurable impact.
•Driving Business Value: Deliver value-driven narratives to the C-suite, proving how Salesforce accelerates go-to-market strategies and monetizes investments (e.g., 5G or D2C streaming).
•Driving Business Value: Partner with AEs and Business Value Services to translate complex industry use cases into quantifiable ROI and concrete business justifications.
•Strategic Account Orchestration: Develop and maintain a 3-year technical maturity roadmap for the account, aligning platform capabilities with business goals.

Key Requirements

•8+ years in Solutions Engineering or Enterprise Architecture, with a preference for 3–5 years specifically in Telecommunications and/or Media
•Bachelor's Degree in Computer Science or related field
•Deep knowledge of the Salesforce Portfolio (specifically Communications/Media Cloud) with the ability to zoom out to the wider enterprise landscape
•Familiarity with Telco Industry Standards (e.g., TM Forum, MEF) and good understanding of Integrations (REST/SOAP, Middleware, Pub/Sub)
•Proven ability to lead virtual teams of specialists without direct reporting authority

Experience:8+ yearsTelecommunicationsMediaAfricaAiCrmCloud

Education:Bachelor's

Skills:LeadershipStakeholder managementPresentationStrategic thinkingClient facing

Languages:English

Tech Stack:SalesforceCommunications CloudMedia CloudRESTSOAPAPI-led integrationPub/SubData LakesAI

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

1 month ago

Principal Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Johannesburg

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Driving Business Value: Lead architectural and business discovery to identify friction in legacy OSS/BSS or broadcast ecosystems, unlocking avenues for digital transformation.
•Driving Business Value: Tie every technical demo and architectural proposal directly to specific business outcomes, elevating conversations from features to measurable impact.
•Driving Business Value: Deliver value-driven narratives to the C-suite, proving how Salesforce accelerates go-to-market strategies and monetizes investments (e.g., 5G or D2C streaming).
•Driving Business Value: Partner with AEs and Business Value Services to translate complex industry use cases into quantifiable ROI and concrete business justifications.
•Strategic Account Orchestration: Develop and maintain a 3-year technical maturity roadmap for the account, aligning platform capabilities with business goals.

Key Requirements

•8+ years in Solutions Engineering or Enterprise Architecture, with a preference for 3–5 years specifically in Telecommunications and/or Media
•Bachelor's Degree in Computer Science or related field
•Deep knowledge of the Salesforce Portfolio (specifically Communications/Media Cloud) with the ability to zoom out to the wider enterprise landscape
•Familiarity with Telco Industry Standards (e.g., TM Forum, MEF) and good understanding of Integrations (REST/SOAP, Middleware, Pub/Sub)
•Proven ability to lead virtual teams of specialists without direct reporting authority

Experience:8+ yearsTelecommunicationsMediaAfricaAiCrmCloud

Education:Bachelor's

Skills:LeadershipStakeholder managementPresentationStrategic thinkingClient facing

Languages:English

Tech Stack:SalesforceCommunications CloudMedia CloudRESTSOAPAPI-led integrationPub/SubData LakesAI

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor