Head of Client Solutions, Vietnam

TikTok
Ho Chi Minh City
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Leadership","Coaching","Strategic thinking","Analytical thinking","Problem-solving"]

Lead and develop the Client Solutions team in Vietnam to drive high-touch client success, revenue impact, and organizational growth across the TikTok for Business platform. Serve as a senior consultant to key brands and agencies, guiding media-mix strategies, test-and-learn measurement adoption (BLS, CLS, Ad Effectiveness), and campaign optimization for full-funnel outcomes. Oversee post-sale account relationships, partner cross-functionally, and translate market learnings into scalable best practices.

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FursaFursa
TikTok
TikTok
1 hour ago

Head of Client Solutions, Vietnam

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Job Summary

Lead and develop the Client Solutions team in Vietnam to drive high-touch client success, revenue impact, and organizational growth across the TikTok for Business platform. Serve as a senior consultant to key brands and agencies, guiding media-mix strategies, test-and-learn measurement adoption (BLS, CLS, Ad Effectiveness), and campaign optimization for full-funnel outcomes. Oversee post-sale account relationships, partner cross-functionally, and translate market learnings into scalable best practices.
Location: Ho Chi Minh City
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Director level

Key Responsibilities

  • •Lead, coach, and develop the Client Solutions team in Vietnam to deliver client success and revenue impact.
  • •Act as a senior consultant to key clients and agencies, aligning marketing objectives to measurable business outcomes and media mix strategy.
  • •Guide test-and-learn planning and adoption of measurement solutions including BLS, CLS, and Ad Effectiveness.
  • •Oversee post-sale relationships across key accounts and agencies, ensuring strong campaign execution, optimization, and long-term growth.
  • •Collaborate cross-functionally with Brand Partnerships, Product Strategy & Operations, Measurement, Creative, Marketing, and TikTok Shop teams to drive market-level priorities and strategic alignment.

Key Requirements

  • •Bachelor’s degree or above in Marketing, Business, Advertising, Media, Communications, or a related field.
  • •10+ years of experience in digital advertising, media, client solutions, sales strategy, marketing, business development, or related commercial functions.
  • •5+ years of people management experience leading high-performing client-facing or advertising teams.
  • •Proven track record driving client success, revenue growth, product adoption, and measurable business impact.
  • •Strong understanding of digital advertising, media planning, branding, performance marketing, commerce, marketing measurement, and full-funnel solutions.
Experience:Digital advertisingMediaClient solutionsMarketingBusiness developmentAdtech
Education:Bachelor's
Skills:LeadershipCoachingStrategic thinkingAnalytical thinkingProblem-solving
Languages:VietnameseEnglish
Tech Stack:TikTok for BusinessPixelsMMPsTikTok ShopPerformance AdsBranding AdsSearch AdsCreative SolutionsBLSCLSAd Effectiveness

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn