Remote Live Chat Agent WFH Part Time

Qureos
Philadelphia
Workplace: RemoteInternshipUSD 21 - 27 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Critical thinking","Multitasking"]

Provide timely, professional live chat support to listeners and clients, answering inquiries, troubleshooting issues with audio content and services, and keeping interactions friendly and accurate. Collaborate with teammates to ensure customer satisfaction and resolution, using internal tools and resources to solve problems. Stay current on products, services, and promotions to deliver correct information while managing high-volume chat requests with flexible availability.

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FursaFursa
Qureos
Qureos
10 hours ago

Remote Live Chat Agent WFH Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide timely, professional live chat support to listeners and clients, answering inquiries, troubleshooting issues with audio content and services, and keeping interactions friendly and accurate. Collaborate with teammates to ensure customer satisfaction and resolution, using internal tools and resources to solve problems. Stay current on products, services, and promotions to deliver correct information while managing high-volume chat requests with flexible availability.
Location: Philadelphia
Workplace: Remote
Employment Type: Internship
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Respond to live chat inquiries from listeners and clients in a timely and professional manner
  • •Provide accurate information and troubleshoot issues related to audio content and services
  • •Maintain a friendly and positive tone in all customer interactions
  • •Collaborate with team members to ensure customer satisfaction and issue resolution
  • •Utilize resources and tools to assist customers and resolve inquiries

Pay and Benefits

Salary: USD 21 - 27 hourly

Key Requirements

  • •1+ year experience in customer service or a related field
  • •Excellent written and verbal communication skills
  • •Strong problem-solving and critical thinking abilities
  • •Ability to multitask and handle high-volume live chat inquiries
  • •Proficient with technology and comfortable using software programs
Experience:1+ years
Education:High School
Skills:CommunicationProblem-solvingCritical thinkingMultitasking

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn